SAP Knowledge Base Article - Public

3193246 - Payslip PDF getting downloaded as .html file


When pressing download in Pay Statement of EC on chromium browsers the download is in format HTML.

Reproducing the Issue

Open pay statement


System not updated.


The solution is to implement SAP Note 2927060 is applicable at least for EA-HR 608 software component version/support package. Along with this note please implement SAP Note 3053393 as well.

Now for 607 note can be implemented 3210349 - SAP SuccessFactors Employee Central Integration with ERP: Payslip PDF gets downloaded as .html file

Until this notes and versions is implemented please use the print button and a printer to save to PDF instead of download. 


KBA , LOD-EC-INT-UI , UI Integration with ERP On Premise , Problem


SAP SuccessFactors HXM Core 2111