SAP Knowledge Base Article - Public

3193246 - Payslip PDF getting downloaded as .html file

Symptom

When pressing download in Pay Statement of EC on chromium browsers the download is in format HTML.

Reproducing the Issue

Open pay statement

Cause

System not updated.

Resolution

The solution is to implement SAP Note 2927060 is applicable at least for EA-HR 608 software component version/support package. Along with this note please implement SAP Note 3053393 as well.

Until 608 is implemented please use the print button and a printer to save to PDF instead of download. 

Keywords

KBA , LOD-EC-INT-UI , UI Integration with ERP On Premise , Problem

Product

SAP SuccessFactors HXM Core 2111