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3193278 - BR*Tools fails to copy file on Oracle Exadata Cloud@Customer - NetWeaver

Symptom

BR*Tools shows error like this when BR*Tools running on Oracle Exadata Cloud@Customer:

BR0278W Command output of 'ORACLE_SID=+ASM4 ORACLE_HOME=/u01/app/19.0.0.0/grid /usr/sap/SID/SYS/exe/run/brtools -f newgroup /u02/app/oracle/product/12.1.0.2/dbhome_1/bin/asmcmd --privilege sysdba cp +DATAC4/SID_DC2/cntrlSID.brv /oracle/SID/sapbackup/vfhkvwrx/cntrlSID4.new':
BR1748I Process ID of command '( /u02/app/oracle/product/12.1.0.2/dbhome_1/bin/asmcmd --privilege sysdba cp +DATAC4/SID_DC2/cntrlSID.brv /oracle/SID/sapbackup/vfhkvwrx/cntrlSID4.new )': 64196
copying +DATAC4/SID_DC2/cntrlSID.brv -> /oracle/SID/sapbackup/vfhkvwrx/cntrlSID4.new
ASMCMD-8016: copy source '+DATAC4/SID_DC2/cntrlSID.brv' and target '/oracle/SID/sapbackup/vfhkvwrx/cntrlSID4.new' failed
ORA-19505: failed to identify file "/oracle/SID/sapbackup/vfhkvwrx/cntrlSID4.new"
ORA-27040: file create error, unable to create file
Linux-x86_64 Error: 13: Permission denied
Additional information: 1
ORA-15120: ASM file name '/oracle/SID/sapbackup/vfhkvwrx/cntrlSID4.new' does not begin with the ASM prefix character
ORA-06512: at "SYS.X$DBMS_DISKGROUP", line 617
ORA-06512: at line 3 (DBD ERROR: OCIStmtExecute)


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Environment

BR*Tools on Oracle Exadata Cloud@Customer

Keywords

OCIStmtExecute, SYS.X$DBMS_DISKGROUP, ORA-06512, ORA-15120, ASMCMD-8016, ORA-19505, ORA-27040 , KBA , BC-DB-ORA-DBA , Database Administration , Problem

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