Symptom
- Data Services Management Console doesn't show the full page after logging on.
- All the repositories registered in CMC > Data Services > Repositories are shown as inactive status. Try to test connection with one repository, it fails with error: There is a problem to connect to repository: Unable to find servers in CMS <Server Name>:6400 and cluster @<Cluster Name>:6400 with kind pjs and service DS.AdminService. All such servers could be down or disabled by the administrator. (FWM 01014)
- Try to logon the same repository via Data Services Designer, can successfully logon it.
- In CMC > Servers > Servers List, can see the status of APS server and EIMAPS server keeps changing when refreshing the page multiple times, it's switching between running and starting or some other statuses.
- Try to create a new EIMAPS server, it gets the same issue as the old APS and EIMAPS servers.
- Clear tomcat cache(KBA 1879431) doesn't help.
- Clear EIMAPS cache(KBA 2064254) doesn't help.
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Environment
BI Platform 4.2 Support Pack 8 Patch 3
DS4.2 SP14
Red Hat Enterprise Linux release 8.2 (Ootpa)
Product
SAP Data Services 4.2
Keywords
no administrator tab, tabs, empty, hang, stuck, loading, initial, page, cannot, can't, doesn't, show , KBA , EIM-DS-SVR , Administration/Server , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem
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