SAP Knowledge Base Article - Preview

3193320 - How to collect different logs in TOSCA

Symptom

For a further analysis of issues it is sometimes required to provide more information to SAP/ Tricentis support about the affected components. There are several logging options which can be activated to retrieve this information:

  • Workspace logging
  • Supportinfo
  • Migration log
  • TBox & license
  • TBox & license logging
  • Flexera License Server
  • Sentinel License Server
  • Classic Engines
  • Classic Base Engine
  • Delphi Engine
  • DotNet Engine
  • Gupta Engine
  • Java Engine
  • Visual Basic Engine
  • Powerbuilder Engine


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Environment

SAP Enterprise Continuous Testing by Tricentis

Product

SAP Enterprise Continuous Testing by Tricentis all versions

Keywords

TTA, Workspace logs, Default log level 4, create, 12, Tosca Commander, Windows, command line, "%COMMANDER_HOME%\ToscaCommander.exe", "%TRICENTIS_HOME%\ToscaCommander.exe", Log directory, workspace folder, %TRICENTIS_ALLUSERS_APPDATA%\Support, temporary, %APPDATA%\TRICENTIS\TOSCA TestSuite\7.0.0\Temp\TCTempLog, %COMMANDER_HOME%\LogViewer.exe, %TBOX_HOME%\LogViewer.exe, %TBOX_HOME%\Tricentis.Common.LogServer.exe, %TRICENTIS_HOME%\Tricentis.Common.LogServer.exe, %TRICENTIS_ALLUSERS_APPDATA%\logs\Automation, C:\Windows\ServiceProfiles\NetworkService\flexnetls\<producer_name>\logs, <OSdrive>:\WINDOWS\system32\lservsta, LSERVSTA, LSERVLOG, Engine.Logging Options.EventLog, Errors, Warnings, Informations, Engine.Logging Options.Log, Class Events, Engine.Logging Options.Path, Engines.DelphiEngine.Trace.EnableTrace, Engines.DelphiEngine.Trace.TracePath, Engines.DotNetEngine.Trace.EnableTrace, Engines.DotNetEngine.Trace.TracePath, Engines.GuptaEngine.Trace.Enable Trace,Engines.GuptaEngine.Trace.Directory, Engines.JavaEngine.Logging.Logger Type, Engines.JavaEngine.Logging.Log-Directory, Engines.VBEngine.Trace.EnableTrace, Engines.VBEngine.Trace.TracePath, %TRICENTIS_HOME%/dll/PBEngine/log4net.xml, level value="WARN", level value="DEBUG", %APPDATA%\Tricentis\TOSCA Testsuite\7.0.0\logs\pbengine , KBA , XX-PART-TRI-ECT , SAP Enterprise Continuous Testing by Tricentis , How To

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