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3193320 - How to collect different logs in TOSCA


For a further analysis of issues it is sometimes required to provide more information to SAP/ Tricentis support about the affected components. There are several logging options which can be activated to retrieve this information:

  • Workspace logging
  • Supportinfo
  • Migration log
  • TBox & license
  • TBox & license logging
  • Flexera License Server
  • Sentinel License Server
  • Classic Engines
  • Classic Base Engine
  • Delphi Engine
  • DotNet Engine
  • Gupta Engine
  • Java Engine
  • Visual Basic Engine
  • Powerbuilder Engine



SAP Enterprise Continuous Testing by Tricentis


SAP ENTRPRISE CNTNUS TSTNG OD all versions ; SAP Enterprise Continuous Testing by Tricentis all versions


TTA, Workspace logs, Default log level 4, create, 12, Tosca Commander, Windows, command line, "%COMMANDER_HOME%\ToscaCommander.exe", "%TRICENTIS_HOME%\ToscaCommander.exe", Log directory, workspace folder, %TRICENTIS_ALLUSERS_APPDATA%\Support, temporary, %APPDATA%\TRICENTIS\TOSCA TestSuite\7.0.0\Temp\TCTempLog, %COMMANDER_HOME%\LogViewer.exe, %TBOX_HOME%\LogViewer.exe, %TBOX_HOME%\Tricentis.Common.LogServer.exe, %TRICENTIS_HOME%\Tricentis.Common.LogServer.exe, %TRICENTIS_ALLUSERS_APPDATA%\logs\Automation, C:\Windows\ServiceProfiles\NetworkService\flexnetls\<producer_name>\logs, <OSdrive>:\WINDOWS\system32\lservsta, LSERVSTA, LSERVLOG, Engine.Logging Options.EventLog, Errors, Warnings, Informations, Engine.Logging Options.Log, Class Events, Engine.Logging Options.Path, Engines.DelphiEngine.Trace.EnableTrace, Engines.DelphiEngine.Trace.TracePath, Engines.DotNetEngine.Trace.EnableTrace, Engines.DotNetEngine.Trace.TracePath, Engines.GuptaEngine.Trace.Enable Trace,Engines.GuptaEngine.Trace.Directory, Engines.JavaEngine.Logging.Logger Type, Engines.JavaEngine.Logging.Log-Directory, Engines.VBEngine.Trace.EnableTrace, Engines.VBEngine.Trace.TracePath, %TRICENTIS_HOME%/dll/PBEngine/log4net.xml, level value="WARN", level value="DEBUG", %APPDATA%\Tricentis\TOSCA Testsuite\7.0.0\logs\pbengine , KBA , XX-PART-TRI-ECT , SAP Enterprise Continuous Testing by Tricentis , How To

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