Symptom
When an Agency is adding a candidate to a Job Requisition, they are receiving the following error: Candidate cannot be forwarded to this job requisition as the specified ownership period has not yet expired.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
In Recruiting:
- A Recruiter creates a candidate.
- When you check the Candidate Profile you can confirm this:
In Agency Portal:
- Select the Job Req you'd like to add the candidate to.
- Select "Submit New Candidate".
- Fill in all the required information.
- You receive the following error: Candidate cannot be forwarded to this job requisition as the specified ownership period has not yet expired.
Cause
The reason the agency is getting the error is due to Candidate Self Ownership still being in place.
Candidate Self Ownership is in place if the candidate creates their own candidate profile, a recruiting user creates the candidate profile, and the candidate self ownership is restarted upon the candidate creating a new application.
Resolution
Candidate Self Ownership must expire before the agency can submit the candidate.
Please review the scenarios below to understand the possible cases the error will occur for:
Scenario 1
An agency submits a candidate to a job req and if the candidate applies and therefore is an applicant, candidate self ownership will begin once agency ownership has ended.
Scenario 2
An agency submits a candidate to a job req but the candidate does not apply and therefore is a non applicant, then once agency ownership expires, candidate self ownership does not begin because the candidate was non-applicant.
Scenario 1 and 2 is covered by this KBA 2915797 - Agency Candidate is Submitted by Another Agency Ignoring the Candidate Self-ownership.
Scenario 3:
Candidate creates their own profile or recruiter creates the candidate profile.
Candidate self ownership begins.
Agency cannot submit this same candidate until candidate self ownership ends.
Candidate self ownership will restart each time a candidate applies to a job requisition. (as long as the candidate is not non-applicant and has fully applied to the req.)
See Also
2915797 - Agency Candidate is Submitted by Another Agency Ignoring the Candidate Self-ownership
3005382 - Agency Ownership Starting point - Recruiting Management
2342261 - Agency Portal - Set Up Agency Access - Recruiting Management
Keywords
Candidate, cannot, forwarded, job requisition, specified, ownership, expired, Agency, Candidate Self-Ownership, , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Problem