3193386 - No email notification received on status change with error: SEND_MAIL_WITH_FORMS "Cannot create e-mail" - Solution Manager 7.2

For ChaRM/ ITSM documents, although the schedule and start conditions appear correct, the email notification fails with the CRM UI processing log error:
SEND_MAIL_WITH_FORMS  "Cannot create e-mail"

Solution Manager 7.2 

Solution Manager 7.2, status change, email, notification, failed, trigger, not received, SEND_MAIL_WITH_FORMS, Cannot create e-mail, processing log, scheduled action,  , KBA , SV-SMG-CM , Change Request Management , Problem