SAP Knowledge Base Article - Public

3193391 - Birthday/Work Anniversary Cards are showing blank in Latest Home Page

Symptom

The Birthday and Work Anniversary cards in my For You Today section are showing blank, without any detail.

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

  1. Login with some manager;
  2. In Latest Home Page > For you Today > Find a Work Anniversary or Birthday card;
  3. Once you click on it, a blank popup appears, without any detail.

Resolution

The manager is not able to see any information in the card because doesn't have permission to view their direct report's date of birth. Please make sure the user has the appropriate permissions set in RBP for the user. 

Keywords

Birthday, Work Anniversary, Cards, Latest Home Page, blank, popup , KBA , LOD-SF-PLT-LHOM , Latest Home Page , Problem

Product

SAP SuccessFactors HXM Suite 2205