SAP Knowledge Base Article - Public

3193410 - The data source: Customer Invoice Item with Price Components does not display the data of "Contract"

Symptom

 The data source: Customer Invoice Item with Price Components does not display the data of "Contract".

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Open Invoice: ABC (where ABC stands for Customer Invoice)

  2. Navigate to Document Flow tab

  3. You can see the preceding sales order XYZ (where XYZ stands for Sales Order) and preceding contract EFG (where EFG stands for Contract)

  4. Go to Business Analytics Work Center - Data Sources View

  5. Search for data source: Customer Invoice Item with Price Components

  6. Open this data source

  7. Search for Invoice: ABC

  8. In the field "Contract", it shows as # not assigned

  9. In the field "Sales Order", it shows as XYZ

Cause

When customer invoice is created with reference of sales order then the sales order ID will be available as a reference under item level.

Document flow Sales order --> Outbound delivery --> Customer Invoice request --> Customer Invoice will have sales order as reference.

When customer invoice is created with reference of contract then the contract id will be available as a reference under item level.

Document flow Contract --> Schedule Invoice request --> Customer Invoice will have a contract as a reference.

Resolution

Reported issue is considered as a system limitation and below is the system behaviour for item reference in customer invoice.

Keywords

Customer Invoice Item with Price Components, CRMCIVIPATCB, Customer Invoice, Contract , KBA , SRD-CRM-INV , Customer Invoicing , Problem

Product

SAP Business ByDesign all versions