SAP Knowledge Base Article - Public

3193411 - Technical names shown in permission role list for Custom Cards (Manage Organisational Updates) - Platform [1H 2022]

Symptom

In Custom Card Assignments tab, for the latest home page, when we check the dropdown for RBP Groups and Roles (Feature WEF-18250), following issues are found

  • Some RBP roles and groups are found to be missing in the drop down
  • many Roles are listed with Technical names starting with "TECHNICAL_USER_".

 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors HXM Suite

Reproducing the Issue

REPLICATION STEPS

  • Login to an impacted instance with support access.
  • Go to Manage Home Page -> Organization Updates
  • Create a new Custom Card or edit any existing Custom Card.
  • Go to the Assigments tab of the Card.
  • Expand the "Permission Roles or Groups" dropdown.
  • Many existing roles and groups will not be shown in the dropdown.
  • Also, you will find many roles starting with "TECHNICAL_USER_", no such roles can be found in Manage Permission Roles

Resolution

This is a known issue and is already being worked upon by our Engineering teams for a resolution. 

  • The issue with missing roles & groups is scheduled to be fixed by May 6th, 2022.
  • The issue with technical role/group name display is scheduled to be fixed by May 13th, 2022

Keywords

1H 2022,b2205,Manage Organisational Updates,Organisational Updates,Custom Cards,Assignments,Technical,INC1799737,KI2205 , KBA , LOD-SF-PLT-TIL , Custom Tile/Card Issues , Problem

Product

SAP SuccessFactors HCM Core all versions

Attachments

Pasted image.png