SAP Knowledge Base Article - Public

3193477 - "Toggle Full Screen" button on WebGUI doesn't show for some of the users

Symptom

Some of the users are not able to see button 'toggle full screen' in FLP APP, e.g., Monitor Production / Planned Orders (Production Order Information System, transaction: COOIS).

Reproducing the Issue

  1. Execute Transaction: COOIS on SAP GUI for HTML (WebGUI), or open COOIS tile from FLP.
  2. Button "toggle full screen" only exists for some of the users.

Cause

"Toggle Full Screen" button is only available in WebGUI and is activated by default . It is not customizable.

Furthermore, "Toggle Full Screen" button is not available when Personas is enabled. Because the fullscreen functionality in the ALV Gridview Control may lead to unpredictable display results in conjunction with flavor changes in Personas. 

Resolution

Check if the problem user has a personas role.

  1. SU01, User: Problem user >Click on "Display"
  2. Switch to Tab "Roles", select column "Short Role Description", then click on the Filter button, input: "*personas*" in the popup and click "Execute" button to search.
  3. E.g., for S/4 HANA cloud customer, the problem user has a role for "User Interface - Personas Usage Display" (Personas Business Catalog Object: SAP_CORE_BC_UI_PER_USE_PC) which enables the Personas, and causes the "Toggle Full Screen" button not shown.

Keywords

SAP_CORE_BC_UI_PER_USE_PC, personas, role, user specific, COOIS, ALV, toggle full screen, missing, not displayed, Webgui, ALV Gridview , KBA , BC-FES-WGU , SAP GUI for HTML , BC-FES-ITS , SAP Internet Transaction Server , Problem

Product

SAP S/4HANA Cloud Public Edition all versions