SAP Knowledge Base Article - Preview

3193503 - Substitution is not working properly in My Inbox


  • Substitution is working differently with All Task Group and any other Task Group in My Inbox application.
  • Workitems from substituted users are not displayed in My Inbox with any substitution profiles and displayed when substitution rule was created for All Task Group.



  • Task Gateway
  • Gateway Business Workflow Enablement
  • SAP Business Workflow
  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4HANA
  • ABAP PLATFORM - Application Server ABAP
  • SAP Gateway
  • My Inbox Fiori application


ABAP platform all versions ; SAP Gateway all versions ; SAP NetWeaver all versions ; SAP S/4HANA 1909 ; SAP Web Application Server for SAP S/4HANA all versions


SAP_GWFND, IW_PGW, /IWPGW/TGW, /IWWRK/WORKFLOW, IW_BEP, TASKPROCESSING, SWF_WORKFLOW, Maintain task classes, Define Substitute Profile, Assign substitute profile, T77RP, T77TC, T77RO , KBA , OPU-BSE-WFM , Gateway Business Workflow Enablement , CA-INB-FIO , Fiori UI for My Inbox Application , BC-BMT-WFM , Business Workflow , OPU-BSC-TGW , Task Gateway , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.