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3193503 - Substitution is not working properly in user Inbox


  • Substitution is working differently with All Task Group and any other Task Group in user Inbox (SBWP, My Inbox, NWBC POWL Inbox).
  • Workitems from substituted users are not displayed in user Inbox (SBWP, My Inbox, NWBC POWL Inbox) with any substitution profiles and displayed when substitution rule was created for All Task Group.



  • Task Gateway
  • Gateway Business Workflow Enablement
  • SAP Business Workflow
  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4HANA
  • ABAP PLATFORM - Application Server ABAP
  • SAP Gateway
  • My Inbox Fiori application
  • SBWP (SAP Business Workplace)


ABAP platform all versions ; SAP Gateway all versions ; SAP NetWeaver all versions ; SAP S/4HANA 1909 ; SAP Web Application Server for SAP S/4HANA all versions


SAP_GWFND, IW_PGW, /IWPGW/TGW, /IWWRK/WORKFLOW, IW_BEP, TASKPROCESSING, SWF_WORKFLOW, Maintain task classes, Define Substitute Profile, Assign substitute profile, T77RP, T77TC, T77RO , KBA , OPU-BSE-WFM , Gateway Business Workflow Enablement , BC-BMT-WFM , Business Workflow , CA-INB-FIO , Fiori UI for My Inbox Application , OPU-BSC-TGW , Task Gateway , Problem

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