SAP Knowledge Base Article - Public

3193530 - Chinese users or Candidate unable to access RMK Career site

Symptom

Chinese users and candidates are not able to access the Recruiting Marketing Career site. As of now issue observed with mostly RMK instances of DC10

Environment

Recruiting Marketing Instance located in China Datacenter

Cause

As per the update from our operations team, there is nothing blocking the users from accessing the site. 

 This issue happens in China very often as the  Chinese government sometimes block websites on the great firewall.

This block will get released automatically in a week. There is nothing what we can do about this unfortunately.

 

Resolution

This block will get released automatically in a week. There is nothing what we can do about this unfortunately. Users need to wait until the block is cleared as SAP does not have any control on this issue.

See Also

Keywords

KBA , LOD-SF-RMK-COR , RMK Core Platform , Known Error

Product

SAP SuccessFactors Recruiting all versions