Symptom
The user is unable to login in SmartEdit due to the error "Bad credentials" or "Bad client credentials" even though the credentials are correct. This unexpected behavior is more common after recent update or installation of SAP Commerce.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
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Environment
- SAP Commerce
- SAP Commerce Cloud
Product
SAP Commerce Cloud all versions ; SAP Commerce all versions
Keywords
SmartEdit, log in, sedit, hybris, ccv2, bad credentials, credentials, user, password, client , KBA , CEC-SCC-COM-SEDIT , SmartEdit , Known Error
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