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3193656 - "Bad credentials" error when trying to login in SmartEdit - SAP Commerce Cloud


The user is unable to login in SmartEdit due to the error "Bad credentials" or "Bad client credentials" even with the correct user and password. Most common after recent update or installation of SAP Commerce.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental



  • SAP Commerce 
  • SAP Commerce Cloud


SAP Commerce Cloud all versions ; SAP Commerce all versions


SmartEdit, log in, sedit, hybris, ccv2, bad credentials, credentials , KBA , CEC-SCC-COM-SEDIT , SmartEdit , Known Error

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