Symptom
- During an upgrade using Software Update Manager (SUM) an error occurs in phase SHDINST_OS
- The error message is similar to :
Adding registry value 'SYSTEM\CurrentControlSet\Services\EventLog\Application\SAP<XXX>_<YY>' failed: Cannot create registry key HKEY_LOCAL_MACHINE
'SYSTEM\CurrentControlSet\Services\EventLog\Application\SAP<XXX>_<YY>': The operation completed successfully.
Last error code set is: Cannot open registry key HKEY_LOCAL_MACHINE
'SYSTEM\CurrentControlSet\Services\EventLog\Application\SAP<XXX>_<YY>': The system could not find the environment option that was entered.
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Environment
Windows Operating System
Product
SAP NetWeaver all versions
Keywords
PREP_INSTALL/SHDINST_OS MAIN_SHDINST/SHDINST_OS SUM , KBA , BC-OP-NT , Windows , BC-UPG-PRP , Upgrade Preparation , Problem
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