SAP Knowledge Base Article - Public

3193815 - The credit exposure of the business partner is not updated with the rejection of the debit memo request item

Symptom

The credit exposure of the business partner (Display in BP role: SAP Credit Management) is not updated with the rejection of the debit memo request (hereinafter referred to as DMR) item.

Environment

SAP S/4HANA Cloud 
All versions

Cause

The "Billing Relevance" for item category "TAN" (Standard Item) is "K" (Delivery-related invoices for partial quantity). However, the "Billing Relevance" for item category "L2N" (Request) is "C" (Relevant for ord.-related billing - status acc.to target qty). For this reason, the calculation of the business partner's credit exposure for the standard sales order is based on the "Open delivery quantity" field under the "Schedule Lines" tab. However, there is no such concept as "Open delivery quantity" for the DMR. It is standard design that the calculation of the business partner's credit exposure is based on the "Target quantity" field in the header level of the DMR. The "Target quantity" will not be changed once the DMR is created. It will remain as the initial value even when the item is rejected and the "Net Value" of the DMR is changed to "0".

Resolution

Please delete the rejected item in the DMR in order to update the credit exposure of the business partner.

Keywords

Credit Exposure, Business Partner, BP Role, SAP Credit Management, Rejection, Debit Memo Request, DMR, Open Delivery Quantity, Schedule Line, Billing Relevance, Item Category, L2N, Request, TAN, Standard Item, Order-related, Delivery-related, Target Quantity, Net Value, Delete, Update , KBA , SD-BF-CM , Credit Management , SD-BF-CM-2CL , Credit Management (Public Cloud) , SD-SLS-CMR , Credit Memo Request and Debit Memo Request , Problem

Product

SAP S/4HANA Cloud all versions