Symptom
It is not possible to resize any widgets. Customer noticed that this happens in certain resolutions only. For some resolutions it works correctly.
(The issue is intermittent.)
Error message on console log:
([Application Error]:Cannot read properties of null (reading 'getParentWidgetId') - TypeError: Cannot read properties of null (reading 'getParentWidgetId'))
Environment
SAP Analytics Cloud: 2022.2.12
Reproducing the Issue
- Open SAP Analytics Cloud Tenant URL.
- Open SAC Story.
- Story is based on S/4HANA, set up credentials.
- Go into Edit mode and try to resize some of the widgets.
Cause
This issue is currently under investigation by Development.
Resolution
This issue is currently under investigation by Development.
See Also
- 2569847 - Where can you find SAC user assistance (help) to use, configure, and operate it more effectively?
- Have a question? Ask it here and let our amazing SAP community help! Or reply and share your knowledge!
- 2487011 - What information do I need to provide when opening an incident for SAP Analytics Cloud?
- SAP Analytics Cloud > Learning > Guided Playlists
- SAP Analytics Cloud > Learning > Guided Playlists > Getting Support
- Need More Help? Contact Support or visit the solution finder today!
Keywords
SAP Analytics Cloud, SAC, sapanalyticscloud, Story, stories, widgets, objects, resize, display, move, edit, editmode. , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem
Product
SAP Analytics Cloud all versions