Symptom
- Error: Failed to load database information.
- Unable to refresh some reports in Crystal Reports.
- When refreshing a report in Crystal Reports, it fails with the error:
"Failed to load database information.
Details: The database connector 'crdb_p2bpfx.dll' could not be loaded
The correct version of the database client for this database type might not be installed."
Read more...
Environment
- SAP Crystal Reports 2013
- SAP Crystal Reports 2016
- SAP Crystal Reports 2020
Product
SAP Crystal Reports 2013 ; SAP Crystal Reports 2016 ; SAP Crystal Reports 2020
Keywords
CR , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.