3194225 - The candidate is not visible on the Dashboard after initiatiating from RCM - Onboarding

• The Candidate has been successfully initiated from Recruiting Management, but has not landed in Onboarding dashboard.
• When you navigate to BPE: Monitor process, you will see unfinished records of "Onboarding2RCMUpdateEventsWorkfl.." and "Onboarding2Workflow:.." and upon clicking unfinished status for either, you will see error details under jobs.

SAP SuccessFactors Onboarding 2.0

1.Go to Onboarding Dashboard
2.Search for user
3.Affected candidate not visible within dashboard.

The cancelOnboardingReason field in process object has been made a Required field.

1. Navigate to Configure object definitions
2. Object definitions > process > take action - make correction
3. under fields > cancelOnboardingReason > details
4. Made Required ''yes'' to ''no'' > save

Post this, you can either test with a new candidate from RCM or restart the blocked process from BPE and refer to the following KBA: 2968902 - How to restart tasks through BPE - Onboarding 

• 2968902 - ARCHIVED How to restart tasks through BPE - Onboarding - SAP for Me
• 3008053 - Onboarding initiated from RCM but candidate didn't reach Onboarding Dashboard - Onboarding - SAP for Me

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