SAP Knowledge Base Article - Preview

3194252 - [Onboarding] Sorry, it is not possible to maintain payment information if there is no job information or no country/region in job information.

Symptom

 When trying to open the Payment information portlet for edit through Employee Profile, an error is displayed: Sorry, it is not possible to maintain payment information if there is no job information or no country/region in job information.

This is only happens with the ONB external users post MPH step. The employees who are not coming from ONB is working fine.


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Environment

SAP SuccessFactors Onboarding

Product

SAP SuccessFactors Onboarding all versions

Keywords

bank, onboarding, error, payment information, manage pending hires, Sorry, it is not possible to maintain payment information if there is no job information or no country/region in job information. , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , Problem

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