SAP Knowledge Base Article - Preview

3194398 - Unable to initiate the onboarding process - Onboarding 1.0

Symptom

  • When a recruiter tries to initiate a new hire to onboarding, the following message appears.
  • Unable to initiate the onboarding process. [ErrorCode - 500; ErrorMessage- Object reference not set to an instance of an object.]
  • However, the new hire's case is shown in the Onboarding Workqueue. There are even a number of duplicate cases.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

SAP SuccessFactors Onboarding 1.0

Product

SAP SuccessFactors Onboarding 2111

Keywords

[ErrorCode - 500; ErrorMessage- Object reference not set to an instance of an object.], Process, Assign, Actions, Duplicate , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem

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