3194616 - Entity SLINE is not available - when create sales order using SOAP API OrderRequest_In using a third party tool

1. You are using SOAP API OrderRequest_In to create a sales order and you are receiving an error message in Message Dashboard app: Entity SLINE is not available

2. The product provided in the request within the payload is available in Manage Customer Materials app.

3. The product in the payload has lowercase characters, for example: <BuyerProductID>X-PF-100-1610x675</BuyerProductID>, while in the Manage Customer Materials app the customer material is X-PF-100-1610X675, which are all in uppercase.

SAP S/4HANA Cloud

2EL, B2B, SOAP API, EDI, BuyerProductID, F2499, upper case, lower case, uppercase, lowercase, customer material, product, OrderRequest_In, end-to-end, e2e, end-2-end , KBA , SD-SLS-EDI , S/4HANA: Sales EDI Messages , SD-SLS-EDI-2CL , S/4HANA: Sales EDI Messages (Public Cloud) , SD-MD-AM-CMI , Customer-Material Information , SD-SLS-API , API , How To