Symptom
You have noticed that the Item Revenue Schedule is hidden for a few Opportunities, even after you have added the section SectionGroup and the Item Revenue Schedule pane.
Environment
SAP Cloud for Customer
Reproducing the Issue
- Go to Sales Workcenter.
- Navigate to Opportunities View.
- Open an Opportunity.
- You can see that Item Revenue Schedule isn't appearing in Overview.
Cause
The Opportunity supports Revenue Schedules on Item and Header level (in each Opportunity Instance). If the Header Revenue Schedule is active, no Item Revenue Schedule is displayed. The control field "Revenue Schedule at header" is NOT enabled in the UI but can be enabled by personalization.
Resolution
You need to check Opportunity's configuration in order to solve this issue.
See Also
2738047 - Item Revenue Schedule pane is not Shown under a Product inside a Sales Opportunity
Keywords
Opportunity ; Hidden ; Item ; Overview ; Appearing ; Show , KBA , LOD-CRM-OPP , Opportunity Management , How To