SAP Knowledge Base Article - Public

3195182 - Item Revenue Schedule Is Not Appearing In Some Opportunities

Symptom

You have noticed that the Item Revenue Schedule is hidden for a few Opportunities, even after you have added the section SectionGroup and the Item Revenue Schedule pane.

Environment

SAP Cloud for Customer

Reproducing the Issue

  1. Go to Sales Workcenter.
  2. Navigate to Opportunities View.
  3. Open an Opportunity.
  4. You can see that Item Revenue Schedule isn't appearing in Overview.

Cause

The Opportunity supports Revenue Schedules on Item and Header level (in each Opportunity Instance). If the Header Revenue Schedule is active, no Item Revenue Schedule is displayed. The control field "Revenue Schedule at header" is NOT enabled in the UI but can be enabled by personalization.

Resolution

You need to check Opportunity's configuration in order to solve this issue.

See Also

2738047 - Item Revenue Schedule pane is not Shown under a Product inside a Sales Opportunity

Keywords

Opportunity ; Hidden ; Item ; Overview ; Appearing ; Show , KBA , LOD-CRM-OPP , Opportunity Management , How To

Product

SAP Cloud for Customer add-ins all versions