Symptom
When trying to update to the new DocuSign authentication method for the b2205 release, the system throws an error:
Fetch couldn't retrieve your DocuSign information. Log in to DocuSign and go to your My Apps & Keys page to copy your User ID and API Account ID information, then paste them here.
To enable eSignature, DocuSign credentials are mandatory
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Environment
- SAP SuccessFactors Recruiting Management
- DocuSign
Keywords
api, docusign, docu, sign, offer, letter, e, signature, esignature, third, party, 3rd, credentials, authentication, login, manage, recruiting, settings, rcm, approval.
, KBA , LOD-SF-RCM , Recruiting Management , Problem
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