SAP Knowledge Base Article - Preview

3195225 - How to remove incident/case visibility restriction from the Customer Remote Logon Depot - SAP ONE Support Launchpad / SAP for Me

Symptom

  • System logon data is not visible to SAP Support
  • No logon credentials displayed
  • Some entries hidden due to view restrictions
  • No credencials shown due to view restrictions 
  • No credendials assigned


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Environment

Keywords

Access data, log on, logon-data, message, secured area, Maintain logon data, Maintain all logon data, login, maintain access data, system data, restricted visibility , KBA , XX-SER-SAPSMP-SUP , Support Applications , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , XX-SER-FORME , SAP for Me , XX-SER-NET-RCD , Remote Connectivity Development , XX-SER-SAPSMP-ACC , Access , XX-SER-SAPSMP-IBX , Service Channel (Inbox) , How To

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