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3195309 - HANA data backup failed with error : "SAVE DATA finished with error:"

Symptom

Data Backup using backint failed with error, in order to troubleshoot whether this is a HANA issue or backint issue,
changing global.ini >persistence > basepath_databackup to file system, you can see file based data backup finished, but then failed with error.

backup.log
<timestamp>  P0098328      17ed2bbcbaa INFO    BACKUP   SAVE DATA started [1644213029802]
<timestamp>  P0098328      17ed2bbcbaa INFO    BACKUP   command: BACKUP DATA USING FILE (<basepath>) ASYNCHRONOUS
<timestamp>  P0098328      17ed2bbcbaa INFO    BACKUP   state of service: <service>, <host>:<port>, volume: <id>, BackupPrepareSavepointInProgress
<timestamp>  P0098328      17ed2bbcbaa INFO    BACKUP   state of service: <service>, <host>:<port>, volume: <id> , BackupPrepareSavepointFinished
<timestamp>  P0098328      17ed2bbcbaa INFO    BACKUP   state of service: <service>, <host>:<port>, volume: <id> , BackupSynchronizeSavepointInProgress
<timestamp>  P0098328      17ed2bbcbaa INFO    BACKUP   state of service: <service>, <host>:<port>, volume: <id> , BackupSynchronizeSavepointFinished
<timestamp>  P0098328      17ed2bbcbaa INFO    BACKUP   state of service:<service>, <host>:<port>, volume: <id> , BackupFinishSavepointInProgress
<timestamp>  P0098328      17ed2bbcbaa INFO    BACKUP   state of service:<service>, <host>:<port>, volume: <id> , BackupFinishSavepointFinished
<timestamp>  P0098328      17ed2bbcbaa INFO    BACKUP   BACKUP will write to the following files : 
<timestamp>  P0098328      17ed2bbcbaa INFO    BACKUP   to  file: <base path>
<timestamp>  P0098328      17ed2bbcbaa INFO    BACKUP   to  file: <base path>
<timestamp>  P0098328      17ed2bbcbaa INFO    BACKUP   state of service: <service>, <host>:<port>, volume: <id> , BackupExecuteTopologyAndSSFSBackupInProgress
<timestamp>  P0098328      17ed2bbcbaa INFO    BACKUP   state of service: <service>, <host>:<port>, volume: <id> , BackupExecuteTopologyAndSSFSBackupFinished
<timestamp>  P0098328      17ed2bbcbaa INFO    BACKUP   start of progress monitoring, volumes: <id>, bytes: 
<timestamp>  P0098328      17ed2bbcbaa INFO    BACKUP   state of service: <service>, <host>:<port>, volume: <id> , BackupExecuteDataBackupInProgress
<timestamp>  P0098328      17ed2bbcbaa INFO    BACKUP   progress of service: <service>, <host>:<port>, volume: <id> , 0% 0/3321892864
<timestamp>  P0098328      17ed2bbcbaa INFO    BACKUP   progress of service: <service>, <host>:<port>, volume: <id> , 16% 536870912/3321892864
<timestamp>  P0098328      17ed2bbcbaa INFO    BACKUP   progress of service: <service>, <host>:<port>, volume: <id> , 32% 1073741824/3321892864
<timestamp>  P0098328      17ed2bbcbaa INFO    BACKUP   progress of service: <service>, <host>:<port>, volume: <id> , 48% 1610612736/3321892864
<timestamp>  P0098328      17ed2bbcbaa INFO    BACKUP   progress of service: <service>, <host>:<port>, volume: <id> , 64% 2147483648/3321892864
<timestamp>  P0098328      17ed2bbcbaa INFO    BACKUP   progress of service: <service>, <host>:<port>, volume: <id> , 80% 2684354560/3321892864
<timestamp>  P0098328      17ed2bbcbaa INFO    BACKUP   progress of service: <service>, <host>:<port>, volume: <id> , 96% 3221225472/3321892864
<timestamp>  P0098328      17ed2bbcbaa INFO    BACKUP   progress of service: <service>, <host>:<port> , volume: <id>, 100% 3321892864/3321892864
<timestamp>  P0098328      17ed2bbcbaa INFO    BACKUP   state of service: <service>, <host>:<port>, volume: <id> , BackupExecuteDataBackupFinished
<timestamp>  P0098328      17ed2bbcbaa ERROR   BACKUP   SAVE DATA finished with error: 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • SAP HANA Platform Edition 1.0
  • SAP HANA Platform Edition 2.0

Keywords

data backup,  save data finished with error,  backint,  3rd party tool. , KBA , HAN-DB-BAC , SAP HANA Backup & Recovery , Problem

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