Symptom
- Field is mapped from RCM to Onboarding the value is not sent.
- Cannot map value from field from RCM to Onboarding
Environment
SAP SuccessFactors Onboarding 1.0
Reproducing the Issue
- Pick a Standard field in RCM.
- Map this standard field from RCM to Onboarding using Setup Onboarding 1.0 Integration tool under Job Application Template.
- Create a candidate in RCM and initiate Onboarding.
- Value for Standard mapped field is not coming from RCM to Onboarding for candidate.
Cause
Configuration
Resolution
RCM to Onboarding Mapping to repeating field is not supported.
- Navigate to Onboarding 1.0
- Select the drop down menu and select Settings.
- Navigate to the Data Dictionary tab.
- Filter the keys for the onboarding key you are using in this integration.
- Double click on this key to see the configuration.
- Untick the repeating field checkbox.
NOTE: If customer needs Onboarding field to be repeating field then they must create a new key to map instead.
Keywords
Onboarding, RCM, Mapping, Not Mapping, Integration, Onboarding 1.0, OBD, Repeating, Data Dictionary , KBA , LOD-SF-OBD-INT , Integrations with Onboarding , Problem
Product
SAP SuccessFactors Onboarding