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SAP Knowledge Base Article - PreviewSymptom
- You are trying to link multiple unassociated e-mails to an existing ticket
- Sometimes the Unassociated E-Mails are not displayed in the Interaction's tab
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Environment
- SAP Cloud for Customer 2202
- SAP Cloud for Service 2202
- SAP Cloud for Sales 2202
Product
SAP Cloud for Customer core applications 2202
Keywords
Assignment of Multiple Unassociated E-Mails to Tickets, sorting, missing , KBA , LOD-CRM-SRP , Service Request Processing , Problem
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