Symptom
- Customer has a business rule that automatically creates a record on a custom MDF object based on certain conditions.
- Rule is assigned as onSave under Job Information HRIS element.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
- SAP SuccessFactors Employee Central - Job Information Business Rules
Reproducing the Issue
- Go to profile of any user
- Take Action - Job information
- Change Pay Grade (For Test) field value to be equal to = Test Pencil With Workflow
- System will process a workflow -> Approved the workflow -> There’s no data created for Workflow Populate Test portlet
Cause
- This is currently an expected system behavior.
- Such business rule configuration is not supported with workflow scenario. This is a product gap.
Resolution
Product Management is working to prioritize this Enhancement with Centralized Services in a future release.
Keywords
OnSave rule, position, Pay Grade , create, workflow , custom, MDF , KBA , LOD-SF-EC-JOB-RUL , Job Info Business Rules , Problem
Product
SAP SuccessFactors Employee Central all versions