Symptom
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
An error message is encountered when saving the changes made for the External Site via Manage Recruiting Sites
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Go To Manage Recruiting Sites
- Select your external site and click on Edit
- After making some changes in the "Site Landing Page" section, click Save.
- An error appears
Cause
There are unsupported HTML tags and/or attributes added while editing.
Resolution
Currently, the Rich Text Editor we have under Manage Recruiting Sites doesn't support object embedding such as using "src" attribute and/or "<script> tags to embed a resource like URLs or images into the document/page.
Please utilize the add "Link" and "Image" icons and other formatting tools available in the Ri if you want to add/include URLs and/or images to your external site page and format the content to avoid getting an error message. Avoid copy and pasting directly from other sources/editors too to prevent addition of unsupported HTML tags or attributes.
Keywords
external site error, there was an error processing your request, error saving external site , KBA , LOD-SF-RCM , Recruiting Management , Problem
Product
Attachments
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