SAP Knowledge Base Article - Public

3195997 - The Recurring Invoices Run log status is in Error even after Exception is cleared and Invoices got posted successfully

Symptom

Supplier invoices are created from recurring invoice run and initially exceptions were there which got resolved and invoices are now posted. But the Recurring Invoices run log status is still in Error even after Exception is cleared and invoices posted successfully.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to Supplier Invoicing work center
  2. Select view Recurring invoices
  3. Select respective Run
  4. Select the Application Log which created the invoices.
  5. Invoices shown here are already posted but still log status shows error.

Cause

Application logs are created during the run execution and it records the errors which existed during that time. Now the invoices get created and stay in status exception or in process if something is missing or incorrect, then you correct the errors and invoice gets posted.

However, the run was already executed at the time when the errors were not cleared. So, even if documents get posted successfully, the run status will not get refreshed since it contains record of the error logs that were there when the run occurred.

These application logs contain history of the errors or successful creation of the documents during run time.

You can see for the other documents where the invoice got created and posted in completely consistent status without any errors, the log becomes green during execution time itself.

Resolution

Application logs will contain the data as per the run time. It will not get refreshed automatically since that will mean triggering the run again.

Keywords

recurring invoice run status, recurring invoice run in error, run log , KBA , recurring invoice run status , recurring invoice run in error , run log , recurring invoice , AP-SIP-SIV , Supplier Invoice , Problem

Product

SAP Business ByDesign all versions