Symptom
Poor Performance When Confirm Execution Button is Triggered in a Service Scenario.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Sales Orders work center.
- Select the Contracts view.
- Select Contract XYZ (XYZ represents the ID of the Contract).
- Click on the Confirm Execution button.
This then leads to a performance degradation in the system.
Cause
The Account has a large number of contact party records for the Sales Order (Around 1000 records).
These all have to be processed during the follow-up Service Confirmation, so this leads to a degradation in performance.
Resolution
Reduce the contact party list in the Account master data.
Keywords
Performance; Contact Party; Sales Order. , KBA , SRD-CRM-ORD , Orders & Contracts , How To
Product
SAP Business ByDesign all versions