SAP Knowledge Base Article - Public

3196168 - Internal Candidate Referral Behaviour - Recruiting Management

Symptom

Can internal candidates be referred to a job by another employee?

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Login to the instance
  2. Navigate to Careers
  3. Look for any job with Employee Referral enabled
  4. Click on Refer Friend to Job
  5. Enter internal candidates company domain email address
  6. An external profile will be created even though the candidate is internal

Cause

Currently there is no validation for verifying if the email ID entered is internal, hence the external candidate profile is always created.

Resolution

Product Management team considers this behaviour as an enhancement. 

We suggest submitting an enhancement request on our Influence Portal. The more votes an idea receives from Community, the more chances it has to be considered to become an enhancement sooner.

For full information about how to propose enhancements to SuccessFactors and how to track when such suggestions will become enhancements, please refer to KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products.

See Also

2090228 - How to submit enhancement ideas for SAP SuccessFactors Products

Keywords

Internal Candidate referral, restrict, refer, employee , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Product Enhancement

Product

SAP SuccessFactors Recruiting all versions