Symptom
Can internal candidates be referred to a job by another employee?
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Login to the instance
- Navigate to Careers
- Look for any job with Employee Referral enabled
- Click on Refer Friend to Job
- Enter internal candidates company domain email address
- An external profile will be created even though the candidate is internal
Cause
Currently there is no validation for verifying if the email ID entered is internal, hence the external candidate profile is always created.
Resolution
Product Management team considers this behaviour as an enhancement.
We suggest submitting an enhancement request on our Influence Portal. The more votes an idea receives from Community, the more chances it has to be considered to become an enhancement sooner.
For full information about how to propose enhancements to SuccessFactors and how to track when such suggestions will become enhancements, please refer to KBA 2090228 - How to submit enhancement ideas for SAP SuccessFactors Products.
See Also
Keywords
Internal Candidate referral, restrict, refer, employee , KBA , LOD-SF-RCM-CAN , General Candidate Issues (not Offers, not Profiles) , Product Enhancement