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3196177 - Debit memo request workflow template not showing in drop-down

Symptom

  • 'Approval Workflows for Debit Memo Requests' functionality is intended to use. Approval Workflows for Debit Memo Requests
  • Flexible workflow customizing is executed following instructions of online help 'How to Set Up Approval Workflows in Your Systems. How to Set Up Approval Workflows in Your System (Please, select the relevant release level when online documentation is checked.)
  • In spite of correct customizing, the template is not showing up for Debit Memo Request in 'Manage Sales Document Workflows' app (F3014). Credit Memo Requests works, but not the new Debit Memo Request. 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

  • Fiori
  • SAP S/4HANA (from release 2021)
  • SAP S/4HANA Cloud Private Edition

Product

SAP S/4HANA 2021 ; SAP S/4HANA 2022 ; SAP S/4HANA 2023 ; SAP S/4HANA Cloud Private Edition all versions

Keywords

Manage Sales Document Workflows, F3014, Approval Workflows for Debit Memo Requests , Debit Memo Request, WS01800202, SAP_SD_BC_CONFIGURE , KBA , SD-SLS-WFL , Approval Workflows , SD-SLS-CMR , Credit Memo Request and Debit Memo Request , SD-SLS , Sales , Problem

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