SAP Knowledge Base Article - Public

3196451 - Buddy email tokens are not correctly populating - Onboarding

Symptom

The tokens present on the buddy email are not populating correctly.

Environment

SAP SuccessFactors Onboarding

Cause

Please review if the Recipient builder being used is Onboarding User ID Recipient Builder

Resolution

The correct recipient builder for buddy activity should be Onboarding Activity Recipient Builder or Onboarding Activity Role-Based Recipient Builder.

See Also

Content and Recipient Builders

Keywords

buddy ,  token ,  inconsistency ,  populating  , KBA , LOD-SF-OBX-NF , Notifications Framework , Problem

Product

SAP SuccessFactors Onboarding all versions