Symptom
When you execute the bot Business Document Extraction from the E-Mail (1x1), it fails with below error in the log file
No emails found matching the filter criteria: Outlook Account details missing in the Config file
Environment
SAP Business ByDesign
Cause
Some of the causes are as follows,
- There is no email subject matching the search criteria
- Mandatory fields such as "Recipient Search Criteria" and "Subject Search Criteria" are kept blank
- Modification or wrong Config file
- In Config file, you marked yes for unread emails only but there is no unread emails
Resolution
In order to avoid this issues,
- Ensure to maintain all the search criteria/operator fields in config file.
- Config file should be up to date and should not be altered. Download the latest file from - https://store.irpa.cfapps.eu10.hana.ondemand.com/#/package/19000db6-3a8f-4f2f-a43e-c37a2f299535
Keywords
search criteria, outlook account details, config file , KBA , AP-ML-RPA-EXE-1X1 , Bot - Business document extraction from e-mail , Problem
Product
SAP Business ByDesign all versions