Symptom
- Error is displayed when installing SySAM 2.4 SP02 on a Windows 2019 machine:
Error Loading:
C:\Users\user_name\AppData\Local\Temp\J1595840734\Windows\resource\jre\bin\server\jvm.dll - The JAVA_HOME environment variable points to the file system location where the JRE or JDK is installed.
For example, C:\Program Files\Java\jre1.8.0_331 - The PATH environment variable specifies the \bin and \bin\server directories of the JRE or JDK.
For example, C:\Program Files\Java\jre1.8.0_331\bin;C:\Program Files\Java\jre1.8.0_331\bin\server; - This issue does not occur installing SySAM 2.4.0.
Read more...
Environment
- Sybase Software Asset Manager (SySAM) 2.4 SP02
- Microsoft Visual C++ 2012 x86 Redistributable
- Microsoft Visual C++ 2012 x64 Redistributable
- Microsoft Visual C++ 2015-2019 x86 Redistributable
- Microsoft Visual C++ 2015-2019 x64 Redistributable
Product
Sybase Software Asset Management 2.4
Keywords
ebf29645, 2.4.2 , KBA , BC-SYB-SAM , Sybase Software Asset Management , BC-SYB-PD , PowerDesigner , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.