SAP Knowledge Base Article - Public

3196768 - [Onboarding] Application Error in Welcome Message Card

Symptom

Application error while candidate access welcome message option from the drop down.

Error Message: 

internalMessage=Could not complete action of type HANDLE_CARD_ACTION in section ENGAGEMENT_CARDS
errorMessage=Failed to process WorkProfile API

Environment

SAP SuccessFactors Onboarding 

Resolution

  • This is a known issue and engineering team are working on the same
  • Follow the KBA for fix date

Keywords

KBA , LOD-SF-OBX-DBD , Dashboard , Known Error

Product

SAP SuccessFactors Onboarding 2205