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3196924 - Certain E-Mails are not polled by the Mail Sender Adapter

Symptom

Certain e-mails remain in the mailbox and are not processed by Cloud Integration:

  1. The Message Processing might not start at all.
  2. The Message Processing starts, but new Message Processing Logs appear in the Message Monitor with each poll, remaining in the status "PROCESSING" and eventually changing to "ABANDONDED". The logs indicate the message could not be polled.

The following error might be seen in the Cloud Integration traces:

<TIMESTAMP>#+00#ERROR#org.apache.camel.component.mail.MailConsumer##anonymous#scheduler-mail2_Worker-3####na#na#na#na#Caused by: [org.apache.camel.RuntimeCamelException - Error populating the initial mail message attachments]org.apache.camel.RuntimeCamelException: Error populating the initial mail message attachments

at org.apache.camel.component.mail.MailMessage.populateInitialAttachments(MailMessage.java:135)
at org.apache.camel.impl.DefaultMessage.createAttachments(DefaultMessage.java:271)
at org.apache.camel.impl.DefaultMessage.getAttachmentObjects(DefaultMessage.java:357)
at org.apache.camel.impl.DefaultMessage.getAttachments(DefaultMessage.java:350)
at org.apache.camel.component.mail.MailConsumer.createExchange(MailConsumer.java:385)
at org.apache.camel.component.mail.MailConsumer.retrieveMessages(MailConsumer.java:307)
at org.apache.camel.component.mail.MailConsumer.poll(MailConsumer.java:152)
at org.apache.camel.impl.ScheduledPollConsumer.doRun(ScheduledPollConsumer.java:175)
at org.apache.camel.impl.ScheduledPollConsumer.run(ScheduledPollConsumer.java:101)
at org.apache.camel.pollconsumer.quartz2.QuartzScheduledPollConsumerJob.execute(QuartzScheduledPollConsumerJob.java:61)
at org.quartz.core.JobRunShell.run(JobRunShell.java:202)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:573)

Caused by: java.lang.IllegalArgumentException: name must be specified and not empty

at org.apache.camel.util.StringHelper.notEmpty(StringHelper.java:335)
at org.apache.camel.component.mail.DelegatingDataSource.<init>(DelegatingDataSource.java:35)
at org.apache.camel.component.mail.MailBinding.extractAttachmentsFromMultipart(MailBinding.java:338)
at org.apache.camel.component.mail.MailBinding.extractAttachmentsFromMail(MailBinding.java:299)
at com.sap.esb.camel.mail.endpoint.configurator.mail.impl.trace.TraceMailBindingWithDelegation.extractAttachmentsFromMail(TraceMailBindingWithDelegation.java:60)
at org.apache.camel.component.mail.MailMessage.populateInitialAttachments(MailMessage.java:132)
... 11 common frames omitted


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Environment

  • SAP Cloud Integration
  • SAP Integration Suite

Product

Cloud Integration all versions ; SAP Integration Suite all versions

Keywords

SAP Cloud Integration, Mail Adapter, Message Processing Logs, Invalid Message Format, CPI, Mail Sender Adapter , KBA , LOD-HCI-PI-CON-SOAP , SOAP Adapter , Problem

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