SAP Knowledge Base Article - Public

3197015 - Completed learning items for users are showing as pending for their managers in UXR For You Today My team tile

Symptom

In Bizx, manager is seeing pending task to remind user to complete a learning item that was already completed by the user.

Environment

SAP SuccessFactors Learning

Reproducing the Issue

Note the item is still active and user is still apart of assignment profile that assigned item and has completion recorded after assignment.
Mgr only sees issue on Bizx tile.

Cause

Being investigated by LMS engineering

Resolution

Being investigated by LMS engineering

Keywords

sap, sf, lms, learning, item, reminder, pending, task, manager, for you today, nudge, my team, tile, bizx, completed, overdue, due, uxr , KBA , LOD-SF-LMS-ITE , Items , LOD-SF-LMS-TIL , Landing Page and Tiles , Bug Filed

Product

SAP SuccessFactors HXM Core 2111 ; SAP SuccessFactors Learning 2111