Symptom
- The authentication to Cloud Portal Service on Neo fails for some users.
- An HTTP Status 500 - An internal application error occurred is displayed.
- The error "An error occurred in a referenced application. For details see the entry with RequestId XXX in the log of application 'flpnwc' in account 'portal'." is displayed.
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Environment
- SAP Cloud Portal Service
- SAP BTP, Neo environment
Product
SAP Business Technology Platform all versions
Keywords
KBA , BC-NEO-SEC-IAM , Authentication, Authorization(Cloud Platform Neo) , EP-CPP-NEO-SFC , Launchpad Site and SAP Fiori Cloud , Problem
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