3197091 - Customer Consignment- Return delivery not possible to send to Warehouse

When the customer creates the returns delivery, the system returns the following error messages:

- "Process not supported in Cloud: Delivery Type LR".

- "The delivery cannot be distributed (see the subsequent message)”

SAP S/4HANA Cloud

It is not supported to distribute return delivery for consignment to WM.

You can check the Scope Item 1IU test script, WM is not relevant for the scenarios.

Workaround: To proceed with Return to Supplier or Customer Returns, you need to use an IM managed storage location.

Please delete the delivery and correct the storage location in the customer return order to one not linked to Cloud WM.

You may return this stock to IM location and then create a Stock Transfer Order (STO) to the Cloud WM SLoc.

stock transfer order, cloud wm sloc, IM managed storage location, STO, 1IU, delivery type LR, return delivery, customer consignment, process not support in cloud, the delivery can not be distributed. , KBA , SCM-EWM-IF-2CL , Interfaces (Public Cloud) , SCM-EWM-DLP-2CL , Delivery Processing (Public Cloud) , Known Error