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3197150 - QM02: SAP Supplier Problem-Solving error 'HTTP Request Failed' / 'Request to external supplier problem-solving process failed.'

Symptom

Transaction QM02, popup 'HTTP Request Failed' with error while clicking 'Request Suppl. Problem-Solv.' in action box:
"Request to external supplier problem-solving process failed. Please contact your system administrator.
Request error:
Internal Server Error
Response:
{"error":{"code":"500","message":{"lang":"en","value":"404 : [<html><head><title>404 Not Found</title></head><body><br>404 Not Found - You did not enter a valid URL.</br></body></html>]"}}}"


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Environment

SAP Supplier Problem-Solving function is available as of

  • SAP S/4HANA 1809 SPS06
  • SAP S/4HANA 1909 SPS04
  • SAP S/4HANA 2020 FPS01

Product

SAP S/4HANA all versions

Keywords

QM-QN, BTP Cockpit, subaccount, Connectivity, Destinations, SPS_IAS_ENDPOINT_HTTP, HTTP, URL, idP, Proxy, Authentication, BasicAuthentication, IAS, JDK truststore, QS8D_SUPPLIER_8D, RFC, API, oauth, Quality Notification, Action Box, QS8D_REQUEST, QS8D_REQUEST_ITEM , KBA , QM-QN , Quality Notifications , Problem

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