SAP Knowledge Base Article - Public

3197208 - [Onboarding] Checklist Notifications are Not triggered when we delete the items from the List

Symptom

  • When we try to delete the Standard checklist that has been configured in the Onboarding Task configuration page (added by admin), then the (ONB) Checklist Item Change Template is not triggered
  • If you delete the Item added while completing the task from the To do tile or Onboarding dashboard, then the email is triggered. 

Environment

SAP SuccessFactors Onboarding

Resolution

  • Currently this is expected behavior.
  • The email is not triggered when we try to delete the standard checklist item.
  • Please raise and enhancement request for the same.

Keywords

Checklist task, (ONB) Checklist Item Change Template, not triggered, Onboarding, Checklist items, removed, deleted , KBA , LOD-SF-OBX-EML , Notifications , Problem

Product

SAP SuccessFactors Onboarding 2205