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3197511 - Payload reaching the PI/PO Receiver Mail Adapter must be in a specific format for startTLS


  • You are using the startTLS functionality in your Process Integration (PI) or Process Orchestration (PO) Receiver Mail Adapter.
  • You see your email is either blank or the attachments do not come up. 
  • The splitMainPayload parameter is also enabled as per SAP Note 2863754 Attachments are missing or corrupted when startTLS is enabled in Mail Receiver Adapter. 
  • You may find an error similar to below in the Communication Channel Monitor:
    Transmitting the message to endpoint <local> using connection AFW failed, due to: Failed to call the endpoint  [null "null"]; nested exception caused by: Failed to call the endpoint  [null "null"]; nested exception caused by: Binary index out of range: -1 



  • SAP Netweaver 7.5.
  • SAP Process Integration.


SAP NetWeaver 7.5


Process Integration, PI, Process Orchestration, PO, NetWeaver, XI, AEX, startTLS, email receiver, attachment, payload, no attachment, not working, missing attachment, security, Office 365, SMTP , KBA , BC-XI-CON-MAI , Mail Adapter , Problem

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