SAP Knowledge Base Article - Public

3197528 - "The remote procedure call failed. (Exception from HRESULT: 0x800706BE)" and "BiXllFunctions registration failed." when starting Analysis Office

Symptom

The error below occurs when trying to start Analysis Office:
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The remote procedure call failed. (Exception from HRESULT: 0x800706BE)
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The entries below can be found in AO traces (refer to SAP Note 2129389):
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General .NET Exception [aa3e-cbf1-f8]:
BiXllFunctions registration failed. Path: C:\Program Files (x86)\SAP BusinessObjects\Office AddIn\Plugins\AnalysisOffice\BiXLLFunctions.dll
at com.sap.ip.bi.pioneer.excel.main.EaOfficeAddin.Startup()

System.Runtime.InteropServices.COMException (0x800706BE): The remote procedure call failed. (Exception from HRESULT: 0x800706BE)
bei Com.Sap.Cof.Interfaces.COM.ISapCofComObject.ActivatePlugin(String iPluginName)
bei Com.Sap.Cof.Launcher.OfficeGetterHelper.ActivatePlugin(ISapCofComObject comObject, String pluginId)
bei Com.Sap.Cof.Launcher.OfficeGetterHelper.ActivatePlugin(ICOMAddIn pioneerAddIn, Boolean analysisPlugin, Boolean epmPlugin)
bei Com.Sap.Cof.Launcher.LauncherApplication.StartApplication(OfficeGetterHelper officeGetterHelper, IOfficeApplication& officeApplication, ICOMAddIn& comAddIn, Boolean& officeIsReused)
bei Com.Sap.Cof.Launcher.LauncherApplication.StartApplicationAndCallCOM(OfficeGetterHelper officeGetterHelper)
bei Com.Sap.Cof.Launcher.Launcher.Main(String[] args)
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"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP Analysis for Microsoft Office

Reproducing the Issue

  1. Try to start Analysis Office;
  2. The error is shown and AO is not started;

Cause

The Excel version is not supported or Visual Basic for Applications (VBA) is disabled. VBA is a prerequisite for running AO.

Resolution

  • Make sure that the Excel version installed in the machine is a supported version according to Microsoft's page Update history for Microsoft 365 Apps (listed by date). The Excel version can be found via Excel -> File -> Account as shown below:

    Excel version.png

  • There are several ways that VBA might be disabled. See this page from Microsoft Learn. VBA enablement can be checked in the Developer ribbon of Excel. The Visual Basic button has to be enabled:
    DeveloperRibbon.png

See Also

 Microsoft Learn page about enabling/disabling VBA

Keywords

0x800706BE, aa3e-cbf1-f8, 365 , KBA , BI-RA-AO-XLA , Excel Addin , Problem

Product

SAP Analysis for Microsoft Office all versions