SAP Knowledge Base Article - Public

3197581 - Geo Map blank in SAP Analytics Cloud (SAC)


  • Geo Map displays nothing.
  • Blank square display on a Story, instead of a map.
  • Map used to display on Story in SAP Analytics Cloud.
  • When adding a Geo Map on a Story in SAP Analytics Cloud, it does not show a map, but it instead, it display the error:
         "ResourceLoadingError: Could not load ESRI resources.
          Please check that you can connect to"


  • SAP Analytics Cloud

Reproducing the Issue

  1. In SAP Analytics Cloud, create a Story.
  2. Add a Geo Map.
  3. Notice it does not display a map, but it instead show the error:
    "ResourceLoadingError: Could not load ESRI resources.
     Please check that you can connect to" 


  • Network security policy blocking the resources required to generates map in SAP Analytics Cloud. 


  • Contact your Network Administrator, to allow access to the website:

    which is required to generate Geo Map in SAP Analytics Cloud.

See Also


SAC , KBA , LOD-ANA-DES , Story Design & Visualizations , Problem


SAP Analytics Cloud 1.0