SAP Knowledge Base Article - Public

3197596 - Description cutoff when Badge given via "My Team"


When a manager gives a badge through the "My Team" card / tile on the Home Page, the badge's description gets cutoff after one character.  

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


  • SAP SuccessFactor HXM Suite
  • SAP SuccessFactors Employee Profile

Reproducing the Issue

  1. Login or Proxy as a Manager
  2. Click "My Team" card / tile from the home page
  3. Chose any employee
  4. 'Actions'
  5. 'Give a badge'
  6. Enter a text
  7. Go into the employee's profile and view their badges
  8. Only the first letter appears on the description.


Code defect.


Engineering has created a code-fix for this issue on release b2211.1

As a workaround the badges can be given via Employee Profile without the issue appearing.


badge, cutoff, one letter, initial, initial letter, my team, give badge, manager , KBA , LOD-SF-EP-PP3 , People Profile (PP3) , Problem


SAP SuccessFactors HXM Suite all versions