SAP Knowledge Base Article - Public

3197884 - When uploading a file to 'Presentation', the Korean language appears broken

Symptom

When uploading a file to 'Presentation', the Korean language appears broken or with box type symbols.

Environment

Successfactors - Presentations

Reproducing the Issue

  1. Go to Home dropdown->Click on Presentations
  2. Click on Upload button and Upload a PPT in Presentations with Korean language in it.

You will see that all Korean Language will show in small boxes or the Korean Language is broken.

Resolution

Currently this is a product bug and Product team confirmed that they would release the fix to production post 2205 production release.

Fix should be available in production in 2nd week of June.

Keywords

Presentations,Korean Language, PLC-29428 , KBA , LOD-SF-PRS , Presentations , Problem

Product

SAP SuccessFactors HXM Suite 2205