3198040 - SAP JAM - Session timeout is not working in IAS enabled JAM

When a session in JAM has ended after a period of set inactivity (configuration: Jam Admin Console->Security), the system offers to "Log in again". When choosing this button, the system automatically authenticates the user without asking for a username and password. 

• Observed in browsers with cleared cookies and cache
• Observed even in Incognito browser
• "Remember me" was never clicked by the customer

Otherwise when choosing "Account Settings->Log out" or the logout button in the window "Session Information/ Your session will expire soon", the session is closed and the user has to retype their username and password -- this should be the expected behavior with the session timeout as well.

Customer is using JAM with IAS (not connected to BizX).

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

SAP Jam Collaboration

re-login, session timeout, delete cookies, delete cache, browsing history, remember me, logout issue , KBA , LOD-SF-JAM-SSO , Single Sign On & Deeplink , Bug Filed