SAP Knowledge Base Article - Public

3198041 - Error when accessing CSB from BizX - Recruiting Marketing

Symptom

Users are getting the error below when accessing Manage Career Site Builder from Admin Center. 

.sapst.com says loading site

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."

Environment

SAP SuccessFactors Recruiting Marketing

Reproducing the Issue

  1. Go to Admin Center 
  2. Go to Manage Career Site Builder 
  3. Error "Error loading Career Site Builder. Please contact your administrator." is showing.

Cause

BizX Instance is not yet integrated with RMK.

Resolution

Customers needs to reach out to their implementation partner or SAP Professional services to complete the integration. For partners, doing the integration, they can refer to the Implementation guide for the steps on how to do the integration. 

See Also

2528548 - Partner Resources for Career Site Builder Implementations - Recruiting Marketing

Keywords

Error in CSB, unable, Career site builder, access , KBA , LOD-SF-RMK-CSB , Career Site Builder , LOD-SF-RMK-INT , Integrations with RCM, Job Posting, CAS , Problem

Product

SAP SuccessFactors Recruiting all versions